PLAYER SAFETY

cb998 Responsible Gaming

Gambling should be fun, not a source of stress. cb998 provides tools, guidance, and support to help every Bangladeshi player stay in control and enjoy gaming safely.

21+

cb998 is strictly for players aged 21 and above. Underage gambling is prohibited and actively prevented on this platform.

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Our Commitment to Responsible Gaming

cb998 is committed to providing a safe, fair, and enjoyable gaming environment for all players in Bangladesh. We believe that gambling is a form of entertainment, and like all forms of entertainment, it is best enjoyed when it remains within limits that feel comfortable and sustainable for you as an individual.

We understand that for a small number of people, gambling can become problematic. That is why cb998 has invested in a comprehensive suite of responsible gaming tools, clear information, and a dedicated support team that is available 24/7, Bangladesh Standard Time (BST, UTC+6). Our goal is not just to meet regulatory expectations — we genuinely care about the wellbeing of every player who chooses to use our platform.

Our Pledge: cb998 will never encourage a player to chase losses, bet beyond their means, or continue playing when they have expressed a wish to stop. If you need help, our support team will always take your request seriously and act without delay.

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Responsible Gaming Tools

cb998 provides the following practical tools to help you maintain control over your gambling activity. You can request any of these tools at any time by contacting our support team via the email address in the footer of this website:

Deposit Limits: You can set a daily, weekly, or monthly deposit limit on your cb998 account. Once a limit is in place, you will not be able to deposit more than the specified amount within that period. Limits take effect immediately. Requests to increase an existing limit are subject to a 72-hour cooling-off period before the increase becomes active, to give you time to reconsider.

Time-Out: A time-out temporarily suspends access to your cb998 account for a period you choose: 24 hours, 48 hours, one week, or one month. During a time-out, you cannot log in, deposit, or place bets. Time-outs are activated immediately upon request and cannot be shortened once in place.

Session Reminders: You can configure your account to display a reminder notification after a set period of continuous play — for example, every 30, 60, or 90 minutes. Session reminders help you stay aware of how long you have been playing and take a break when needed.

Self-Exclusion: Self-exclusion permanently closes your cb998 account and prevents you from re-registering for a minimum period of six months. Once a self-exclusion request is submitted, it is activated within 24 hours and cannot be reversed during the exclusion period. This tool is intended for players who feel that gambling is causing serious harm to themselves or their families. Contact our support team to request self-exclusion at any time.

Our Safety Commitments

21+ Age Gate

Strict age verification at registration. Players under 21 are never permitted to access cb998.

Deposit Limits

Set daily, weekly, or monthly deposit caps so your spending stays within a budget you decide in advance.

Time-Out Breaks

Pause your account for 24 hours up to one month whenever you feel you need a break from gambling.

Self-Exclusion

Permanently close your account for a minimum of six months if gambling is causing you harm. Activated within 24 hours of request.

Session Reminders

Configure automatic alerts after 30, 60, or 90 minutes of play to remind you to take a break and review your activity.

24/7 Support

Our dedicated responsible gaming support team is available around the clock via email to help you access any safety tool, no questions asked.

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Recognising Problem Gambling

Problem gambling can develop gradually and may be difficult to recognise at first. It affects people of all backgrounds, income levels, and experience levels. The following signs may indicate that gambling has moved from entertainment to something more serious. If you recognise any of these patterns in yourself or someone close to you, please contact our support team or seek professional help without delay.

Warning Signs: If you notice any of the patterns in the self-assessment below appearing regularly in your own behaviour, we strongly encourage you to take a break from gambling and speak to someone you trust, or contact the cb998 support team directly.

Ask yourself honestly:

Do you gamble with money you cannot afford to lose, such as rent, food, or bill money?

After losing, do you feel a strong urge to bet again immediately in order to win back what you lost?

Have friends or family expressed concern about the amount of time or money you spend on gambling?

Do you find it difficult to stop gambling even when you want to, or do you feel restless or irritable when not gambling?

Have you borrowed money, sold belongings, or neglected bills or responsibilities in order to fund your gambling?

If you answered "yes" to two or more of these questions, we encourage you to contact our support team immediately. Activating a time-out or self-exclusion is free, confidential, and can be done at any time. You do not need to justify your decision — we are here to help without judgement.

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Tips for Staying in Control

Responsible gambling starts with smart habits. The following practical tips are recommended for all cb998 players in Bangladesh, regardless of how much you currently play:

Set a budget before you play and stick to it. Decide in advance the maximum amount you are comfortable losing and do not exceed it.
Treat gambling as entertainment, not a way to earn money. The house has a mathematical edge in every game — there is no strategy that guarantees long-term profit.
Never chase losses. If you have reached your budget limit, stop playing for the day. Trying to win back lost money often leads to larger losses and increased distress.
Take regular breaks. Set a timer if needed. Continuous play without breaks impairs judgement and can lead to impulsive decisions.
Do not gamble when you are feeling upset, depressed, stressed, or under the influence of alcohol. Emotional states affect decision-making and can increase risky behaviour.
Keep gambling separate from your financial obligations. Never use money needed for rent, groceries, utility bills, loan repayments, or family expenses to fund gambling.

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Protecting Minors

cb998 operates a strict 21+ age policy. All new users are required to verify their age during the registration process, and accounts where there is any reason to suspect underage use are suspended immediately pending a full identity review. We do not accept registrations from individuals under the age of 21 under any circumstances.

If you share a device with children or younger family members in your household in Dhaka, Chittagong, Sylhet, or elsewhere in Bangladesh, we strongly recommend enabling parental control software on that device to prevent unintended access to online gambling platforms. You are also advised to keep your cb998 account credentials confidential and never leave your account logged in on a shared or unattended device.

Report Underage Concerns: If you believe a minor has gained access to a cb998 account, please contact our support team immediately via the email address in the footer of this website. We will investigate and act promptly. Protecting children from exposure to gambling content is a responsibility we take very seriously.

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Get Help — We Are Here for You

If gambling is causing you or someone you care about financial difficulty, relationship problems, or emotional distress, please do not wait. Reaching out is the most important step you can take. The cb998 support team is trained to handle responsible gaming requests with complete discretion and without judgement. We will never penalise a player for asking for help — in fact, we actively encourage it.

cb998 Responsible Gaming Support

Contact our support team at any time — 24/7, Bangladesh Standard Time (BST, UTC+6) — to request a deposit limit, time-out, session reminders, or self-exclusion. All requests are handled confidentially and activated without delay.

[email protected]

We also encourage players who feel they need additional outside support to speak with a trusted friend, family member, or community leader. In Bangladesh, Kaan Pete Roi is a mental health and emotional support helpline that provides confidential telephone counselling — consider reaching out to them if you feel overwhelmed.

Remember: gambling should always be a choice made freely, within your means, and for enjoyment. The moment it stops feeling that way, it is time to pause and seek support. cb998 is committed to being a platform you can trust — not just for the games we offer, but for the care we show every player in Bangladesh.

Play Smart. Stay in Control.

cb998 is here for entertainment. Set your limits, use our responsible gaming tools, and enjoy Bangladesh's most trusted online casino safely.

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